Data Breach Response

Data breaches occur whenever the personal identity information of consumers is exposed. According to the Ponemon Institute, the average loss of a data breach was $6.65 million, but this does not count the lost customers or the damage to your organization’s reputation.

"Lose my Information and you Lose my Business"

This simple statement sums up how consumers feel about organizations that are involved in data breaches. Consumers hold organizations to a high standard when it comes to their personal information and there how you respond to a data breach strongly impacts your organization's image:

• 90% do not trust organizations that don’t protect identity information
• 93% feel organizations have an obligation to protect sensitive information
• 96% believe that an organization’s highest priority should be protecting consumers from a data breach

As the breached organization, you likely feel like a victim also. Unfortunately, consumers regard you as the source of the problem and expect you to do something to protect them. Take proactive steps and you can preserve your reputation as well as you trusted relationship with consumers.

Breach Guard prevents Customer Defection

RelyData will work with you to customize a response plan to suit your needs and your budget. Our Breach Guard solution incorporates our industry-leading Control Your ID identity protection solution along with other valuable services specific to your data breach response needs including:

• Notification of affected consumers
• Public Relations support
• Information tools including Frequently Asked Question and call center scripting creation
• Activity Reporting on consumer utilization
• Product choice based on your needs and budget
• Flexible enrollment options
• Live customer support with Fair Credit Reporting Act certified case managers

The Most Comprehensive Identity Protection

All Breach Guard solutions include Control Your ID identity protection solutions. While credit bureaus and other organizations sell credit monitoring that does nothing to prevent identity theft – only notifying consumers if identity theft shows up on their credit report – Control Your ID provides the most comprehensive protection available. Your Breach Guard solution can include:

• Proactive identity theft protection that prevents identity theft from occurring
• Restoration of consumer identity records by a dedicated case manager if identity theft does occur
• Information tools to protect consumers and reduce the likelihood of fraud
• Detection capabilities to monitor the consumer’s identity and provide an early warning of potential fraud
• Expense reimbursement to cover all of the consumer’s out of pocket expenses up to $1,000,000

Click here to learn more about Control Your ID.

Count on Our Experience and Save

The cost of a poor response to your data breach can be enormous in money and your reputation. The cost of a Breach Guard response is affordable and effective. We have the experience to help.